Practitioner hub for healthcare service design
A core concept in Design for Care is the evolution of design as a member of the multidisciplinary care team. Design skills and thinking tools expand the possibilities of self care and medical care, organization and community, services and IT.
How might we learn from each other to co-create recognized valuable care design practices?
Design for Care brings methods and practices found effective across healthcare contexts to designers in all situations, illustrated by current cases & design research. We aim to inform information, service, & system designers to make a positive difference in healthcare.
Healthcare and self-care practices are changing, rapidly. Each health sector has a different view of patient or user activity, but in so many cases there is no "user" to design for. Instead, we are all health seekers. The personal journey and spectrum of care may be unique to each health seeker. Designers must understand the whole health seeker - our upstream activities, defining moments, and downstream effects, and the services that we touch along the way. Design has an emerging role as a care provider - we have a responsibility to research, redesign, and remediate the touchpoints of care, informed by our understanding and designing for the health seeker.
Thanks to everyone who joined this book community over the years of my research and writing. I hope the wait was worth it! My vision and hope for this community is to sustain the space, its participants, and…Continue
Posted by Peter Jones on May 22, 2013 at 1:12pm
There are so many contexts in which design practice intersects with healthcare service and the critical problems anticipated in the near term. Design for Care can be viewed as an emerging context, of designing for ... healthcare as…
Posted by Peter Jones on April 7, 2013 at 11:31am
Harvard professor and physician Richard Bohmer describes two basic healthcare “operating systems” that drive service and facility design models: the sequential and the iterative systems. These models can be seen as the end points of a spectrum…Continue
Posted by Peter Jones on March 23, 2013 at 1:00pm
How we might reorganize as a 500 member community dedicated to revolutionizing healthcare through design practice? The current URL is about the book, not the community, which has potential to be a significant future community for career and practice…Continue
Started by Peter Jones Feb 9.
As a UX designer and analyst building emergency department information systems I am always on the hunt for fellow travelers, studies of system usability in adverse environments, and the like.Can anybody suggest work in these areas that go beyond the…Continue
Started by Adam Lerner. Last reply by Kristie Donnellan Dec 21, 2012.
Hi All,I'm new to this group, but having browsed the archives alone, I'm unsure if there's been a conversation on the topic. The topic of providing some design literacy when seeking a basis for conversation with people engage aspects of their…Continue
Started by Emachi Eneje. Last reply by Emachi Eneje Jul 4, 2012.