As a UX designer and analyst building emergency department information systems I am always on the hunt for fellow travelers, studies of system usability in adverse environments, and the like.

Can anybody suggest work in these areas that go beyond the general? I find that most of the professional contacts I make are people either in the medical field (with limited backgrounds in IS-related issues) or come from design for the web (and therefor not necessarily up to date with the sort of life-or-death, in-situ design considerations my team struggles with.)

I would love to hear about organizations or publications specializing in the blend of usability, technology and emergency medicine.

Thanks.

Tags: EDIS, HCI, emergency, experience, medicine, usability, user

Views: 13

Reply to This

Replies to This Discussion

Hi Adam,

This is a very late response, but please feel free to look me up and contact me (I sent a friend request). I work in informatics research at a pediatric hospital and we are developing complex decision support and shared decision making applications within our commercial EMR (we developed an API). I have HCI training (masters) and HIT experience and was hired primarily to apply HCI methods in development. My primary project is NIH funded and the grant includes the application of HCI methods in developing our intervention and to report on the results. Like you, I have not met too many people with a combined UX and medical background, but I think this is changing (or maybe I need to get out more?).

Thanks,

Dean
Hi Adam,

I'm also a UX person working in healthcare, although lately most of my work has been in outpatient oncology and clinical research; the ER is a whole other level of intensity and distraction. Prior to UX work I was a nurse at UCSF, so that cut out all the learning of domain that I think is a real barrier to entry.

Sadly, other than these forums and similar ones you can find via LinkedIn, there isn't a lot of work in the field. And, at least in my experience, most companies are focused on ARRA and meaningful use right now, to the exclusion of most other things.

Feel free to contact me if you have specific questions or just want to chat. (mmoore AT healthinfodesign DOT com)
Actually, there's a lot of very interesting work on innovative process and service design in the institution, happening in Canada. Their health research funding (CIHR) is different than NIH, and there is a lot being done by bootstrapping projects across services. University Health Network has the Centre for Innovation in Complex Care, which is sponsoring cross-institutional design research in everything from patient readable EHRs, Patient satisfaction scorecards, Atrial Fib process flow, Oncology emergencies, interprofessional communications. and about 20 other projects just this year.

St. Mike's Health Design Lab, also in Toronto, has a very strong community health program and they also hire designers and documentary filmmakers. These design research networks are also publishing in key journals - look for Dr. Dante Morra and Mike Evans. These programs are going to be featured in the book, as key case studies.
Thank you for the great leads, Peter. I'm eager to jump in.

Peter Jones said:
Actually, there's a lot of very interesting work on innovative process and service design in the institution, happening in Canada. Their health research funding (CIHR) is different than NIH, and there is a lot being done by bootstrapping projects across services. University Health Network has the Centre for Innovation in Complex Care, which is sponsoring cross-institutional design research in everything from patient readable EHRs, Patient satisfaction scorecards, Atrial Fib process flow, Oncology emergencies, interprofessional communications. and about 20 other projects just this year.

St. Mike's Health Design Lab, also in Toronto, has a very strong community health program and they also hire designers and documentary filmmakers. These design research networks are also publishing in key journals - look for Dr. Dante Morra and Mike Evans. These programs are going to be featured in the book, as key case studies.

Reply to Discussion

RSS

© 2012   Created by Peter Jones.

Badges  |  Report an Issue  |  Terms of Service