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Healthcare Design Conferences
1 Reply

Started this discussion. Last reply by Bernard Farrell Feb 18, 2011.

What's Wrong With Medical Education Today?
1 Reply

Started this discussion. Last reply by Peter Jones Jun 4, 2011.

Will Healthcare adopt the iPad? Where, When, and How?
3 Replies

Started this discussion. Last reply by Dean Karavite Apr 1, 2010.

 

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Peter Jones posted a blog post

The trouble with treating patients as consumers

The trouble with treating patients as consumersI somehow missed this January post from ePatient Dave and the HBR piece, but the perspective is very close to mine in the early chapters of the book.HBR online:  The Trouble with Treating Patients As Consumers, by Augusta Meill and Gianna Ericson at Continuum, a design and innovation consultancy. They say…See More
Mar 15
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Peter Jones posted a blog post

Responding to Mental Health 2.0

Emachi Enaji posted a thoughtful forum piece that I missed back in December (I'm probably used to seeing these in the Blog section above). I wanted to draw attention to his inquiry and two questions that get to the heart of design for care services. One thing Emachi said - in the middle - I'd like to focus on:" ... finding a means from the design perspective that could make an…See More
Jan 18
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Peter Jones replied to Emachi Eneje's discussion Design Literacy in the Mental Health 2.0 Domain
"Emachi - I never responded to this post, and I thought others might. I considered it very well thought out and responsive to an entire range of ideas and health needs that are not in common dialogue. I wish we had picked this up before, but let me…"
Jan 18
Wayne Pan left a comment for Peter Jones
"Hi Peter, I teach marketing/consulting at Wharton, not specifically focused on healthcare or design.  I am pushing the design angle in my teaching and introduce design concepts when I am able.  Thanks for accepting me into this…"
Dec 13, 2011
Peter Jones posted a blog post

Health Care Innovation Challenge

The Center for Medicare and Medicaid Innovation is hearing brief proposals in the form of Innovation Challenges for system-level healthcare innovation.Letters of Intent are due in less than 2 weeks (Dec 19th), and proposals in January.  They are interested in hearing from a wide range of organizations and partnerships with proposals for system-wide service redesign.This is an area I'm interested in developing, whether from the US as a small consultancy (Dialogic Design) or Canada as a design…See More
Dec 7, 2011
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Peter Jones posted a blog post

Reducing Unintended Consequences of Electronic Health Records

What happens when an Electronic Medical/Health Records system (EHR) is first installed in a large clinic or hospital? We must always expect the emergence of unintended outcomes, the consequences of enterprise level automation of deeply-routinized social and technical tasks. These unintended outcomes may include:Unfavorable workflow changes Never-ending demands for system changesConflicts between electronic and paper-based systemsGeneration of new kinds of errorsUnexpected and unintended changes…See More
Oct 29, 2011
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Peter Jones posted a status
"Time has come to abandon the disease era of medicine. We have to concentrate on the whole human organism http://ning.it/p0Ul3t"
Oct 22, 2011
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Peter Jones posted a blog post

Medical Records in Ancient Egypt

Community member Dean Karavite posted a book review on the CHOP Bioinformatics blog Informatics 360 on the new book The History of Medical Libraries. You will want to read this book after reading Dean. He goes on and reveals some of his observations and insights into EMR and HIT application design.Many people think that paper medical charts are hopelessly archaic. The sooner they are all scanned and shredded the better off we will all be. There…See More
Oct 22, 2011
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Peter Jones posted a blog post

Design for Care Updates

1. Fred Trotter's O'Rellly Book: Getting to Meaningful Use and BeyondYou can preview and comment on this book as its in process. What a great idea!2.NIST Workshop: Measuring, Evaluating and Improving the Usability of Electronic Health RecordsPresentations available at the NIST site. 3. CHI Conference Special Interest Group…See More
Jul 7, 2011
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Peter Jones posted a blog post

CHI 2011 SIG on Designing for Services and Systems in Healthcare

The findings from the CHI 2011 SIG panel are now available on the site. Thanks to a great panel team - Dave Cronin, Bob Schumacher, Michelle Rogers, and Dean Karavite - and over 70 participants, we have an emerging framework of challenges in systemic design to share and work with. If you have ideas or references to contribute, please do.See More
Jun 26, 2011
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Peter Jones posted a blog post

Avoiding Informatics Overload

Mark Hurst posts on Good Experience the argument that information overload suppresses comprehension and creates an absence of understanding and retention: To solve info overload, make friends with The NothingIn my experience this is true, and is moreover a testable proposition. Mark says:Because the only way to really make information disappear, these days, is to surround it by a sufficient amount of competing…See More
Jun 7, 2011
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Peter Jones posted a group
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CHI SIG Service Systems Design

The purpose of this group is for communications and continuity of the CHI 2011 conference workshop for research and future workshops.
Jun 4, 2011
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Design for Care now has Twitter Tracker
Jun 4, 2011
Design for Care now has WordPress
Jun 4, 2011
Design for Care now has groups
Jun 4, 2011
Peter Jones replied to Peter Jones's discussion What's Wrong With Medical Education Today?
"A commentary on Communication Strategy: From the Classroom to the Clinic from Empathic Innovation: The communication strategy piece was a helpful look at changes to medical curricula to promote empathic listening and communications by physicians.…"
Jun 4, 2011

Profile Information

What is your specific interest in design in healthcare? (Twitter-length answer)
I'm a researcher and designer, interested in enhancing healthcare practice, designing informatics for care decisions, and in contributing to new thinking about systemic design. Founder of Redesign, US-based design/research firm, and a specialist in design of information resources for professional practices.

Designer of http://proceduresconsult.com, several services in lexis.com, and the original platform for http://sciencedirect.com.
What sector or area of healthcare do you design or work in?
Collaborative informatics, clinical decision support, professional practice, medical education, scientific, professional and research publishing.

Peter Jones's Blog

The trouble with treating patients as consumers

The trouble with treating patients as consumers

I somehow missed this January post from ePatient Dave and the HBR piece, but the perspective is very close to mine in the early chapters of the book.

HBR online:  The Trouble with Treating Patients As Consumers, by Augusta Meill and Gianna Ericson at …

Continue

Posted on March 15, 2012 at 11:35am

Responding to Mental Health 2.0

Emachi Enaji posted a thoughtful forum piece that I missed back in December (I'm probably used to seeing these in the Blog section above). I wanted to draw attention to his inquiry and two questions that get to the heart of design for care services. One thing Emachi said - in the middle - I'd like to focus on:

" ... finding a means from the design perspective…

Continue

Posted on January 18, 2012 at 4:26pm

Health Care Innovation Challenge

The Center for Medicare and Medicaid Innovation is hearing brief proposals in the form of Innovation Challenges for system-level healthcare innovation.Letters of Intent are due in less than 2 weeks (Dec 19th), and proposals in January.  They are interested in hearing from a wide range of organizations and partnerships with proposals for system-wide service redesign.

This is an area I'm interested in developing, whether from the US as a small consultancy (Dialogic Design) or…

Continue

Posted on December 7, 2011 at 1:20pm

Reducing Unintended Consequences of Electronic Health Records

What happens when an Electronic Medical/Health Records system (EHR) is first installed in a large clinic or hospital? We must always expect the emergence of unintended outcomes, the consequences of enterprise level automation of deeply-routinized social and technical tasks. These unintended outcomes may include:

  • Unfavorable workflow changes 
  • Never-ending demands for system changes
  • Conflicts between electronic and paper-based systems
  • Generation of new…
Continue

Posted on October 29, 2011 at 8:00pm

Medical Records in Ancient Egypt

Community member Dean Karavite posted a book review on the CHOP Bioinformatics blog Informatics 360 on the new book The History of Medical Libraries. You will want to read this book after reading Dean. He goes on and reveals some of his observations and insights into EMR and HIT application design.

Many people think that paper medical charts are hopelessly archaic. The sooner they are all scanned and shredded the better…

Continue

Posted on October 22, 2011 at 2:40pm

Comment Wall (14 comments)

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At 12:47pm on December 13, 2011, Wayne Pan said…

Hi Peter,

I teach marketing/consulting at Wharton, not specifically focused on healthcare or design.  I am pushing the design angle in my teaching and introduce design concepts when I am able.  Thanks for accepting me into this group.  Looking forward to interacting with everyone.

Best,
Wayne

At 6:18pm on March 11, 2011, christopher vice said…

Thanks Peter. Glad to be in contact. One of my grad students (Stephanie Adams) got me looped in here. Several students are doing some exciting design research in health care. I'll get them to share thesis work with group.

I'd love to catch up with you since the time when some of the activity with GK dwindled. I'm excited about your current activities up north. And would love to know when you'll be around Ohio region. We'd love to host you in Indianapolis for a visit.

At 11:04am on October 7, 2010, Mike Baldwin said…
Thanks Peter for the welcome. I'm not sure how I found you. I read a blog post sometime ago and then subscribed through a RSS feed and then you discussed this initiative - I guess serendipity
At 4:02pm on August 7, 2010, Christopher K. Travis said…
Hi Peter,

Apparently I signed for Design for Care sometime in the past - then forgot I did it. I tried to sign up today only to discover my profile. Whoops? Since my area is architecture (though I also run a tech startup) I am wondering how much this group is aware of the work in evidence based design?

I am wo
At 1:17pm on March 31, 2010, David Fore said…
Peter,

I've been lurking on your site for six months and while I'm overwhelmed with so many other datasources, I find your view of things both inspiring and sobering. Nice combination, given the stakes and the challenges we face as health-care designers and researchers.

Take care.

David
At 1:57pm on February 7, 2010, Ron Burnett said…
Peter....we should talk about a joint OCAD-ECUAD conference as an extension of the great meeting in Toronto last year.

Best,

Ron
At 2:06pm on January 4, 2010, Jeff De Cagna said…
Peter, thanks for "friending" me. I really enjoyed reading your post on care in systems. Very provocative...it's an area of interest for me as it pertains to membership organizations that depend on voluntary engagement. Some of the organizations I work with are in the health care space, so I suppose there is a link there. Anyway, I hope we'll have the chance to chat some point. I'd be very interested in exploring these ideas with you.

All my best,

Jeff
At 5:18pm on December 15, 2009, Amy Tenderich said…
Hi Peter,

I just sent you an important email about the 2010 DiabetesMine Design Challenge ( www.diabetesmine.com/designcontest ) - Please have a look in your inbox.

Thanks!
- Amy
At 2:24am on October 12, 2009, Arne van Oosterom said…
HI Peter,
I'll try and keep you informed on the health-care situation in the Netherlands :-) I hope we can learn from each other!

All the best,
Arne
At 2:19am on October 12, 2009, Satu Miettinen said…
Hi Peter, yes I was editing the service design book :) It's available at Taik webstore ;) http://tiny.cc/fub9z

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